In an era where AI is becoming fundamental to drive transformation, NCS announced a S$130 million investment over three years to lead change across Asia Pacific (APAC).
At its annual flagship Impact Forum, attended by more than 1,200 leaders and technology practitioners from APAC, NCS outlined a vision where technology transcends borders, best practices are shared across diverse markets, and AI serves to advance communities rather than replace human capability.
NCS launched Sunshine.AI, a suite of AI tools and accelerators that transform how organisations develop intelligent solutions. NCS also announced strategic partnerships with leading global technology players and strengthened collaboration with research institutions, building a dynamic community of AI practitioners that elevates NCS’ AI capabilities and regional leadership.
“With AI reshaping industries as it becomes more accessible than before, we’re partnering government agencies and enterprises to help them harness the best of AI not just for efficiency gains but to advance communities,” said NCS CEO Ng Kuo Pin.
“Expanding our APAC footprint and doubling down on collaborations with technology leaders are still important in a bifurcated world. The investment we are making over the next three years and our blueprint anchored by three pillars – Intelligentisation, Internationalisation and Inspiration – will better enable our people and clients to create new business outcomes and build a resilient, innovative future with AI,” he added.
Intelligentisation: More than Digitalisation – A Blueprint for AI-Powered Transformation
Intelligentisation is a structured, holistic approach to embedding intelligence into the core of business processes, government workflows, and human experiences. This means designing AI systems not as standalone tools, but as integral components of decision-making, service delivery and operational flow. Central to this are NCS-proprietary tools, accelerators and methodologies.
From assessment to design to implementation, the NCS Sunshine suite of tools is tailored for developers, IT operations teams and corporate users. It comprises:
- Sunshine.Coder, an AI coding assistant that supports language conversion, test generation, and code analysis
- Sunshine.Operations, an AIOps platform designed to automate incident triage, system log analysis, and operational task flows
- Sunshine.Productivity, a suite of tools that enhance day-to-day tasks such as summarisation, content retrieval, and secure document handling.
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NCS’ accelerators comprise proprietary frameworks, code libraries, and deployment toolkits that mirror human cognitive functions like perception, reasoning, decision-making, and action.
This approach recognises that AI can only be as strong as a system’s digital resilience, which covers Cybersecurity, Data Backbone, Applications Interplay, Infrastructure Robustness and Operations Responsiveness. These factors ensure organisations possess the attributes necessary for sustained AI adoption.
As an example of this focus, NCS has signed a five-year Master Agreement with Singapore’s HTX to architect HTX’s foundational data core, embed intelligence such as Agentic AI into systems, adopt quantum-safe technologies, and scale robotics solutions. The collaboration will integrate and streamline data across Home Team agencies and embed next-generation intelligence into systems to enhance operational effectiveness.
In addition, Singtel Group is partnering with NCS to embed AI as a core capability across its business, using AI as a strategic driver. As Singtel’s AI-implementation arm, NCS will build solutions leveraging its comprehensive portfolio of tools, including its Sunshine.AI suite as well as Gen AI and Agentic AI assets and accelerators. Singtel and NCS will collaborate to identify, shape and realise high-impact opportunities, using AI to transform operations, customer experience and strengthen its data, AI and cloud infrastructure. This includes optimising customer value management through personalisation, streamlining processes, and building autonomous networks – all built on a foundation that enables scalable AI adoption.
“Intelligentisation means treating AI as part of the enterprise’s core nervous system, engineered with the same rigour, trust, and responsiveness demanded of mission-critical infrastructure,” explained Kuo Pin.
Internationalisation: Fragmentation – the Reason for Collaboration
As the global AI landscape fragments across technology stacks, governance models and digital ecosystems, cross-border collaboration and strong technology partners matter more than ever in delivering strong value for clients.
Inspiration: Empowering people, hyper-localising AI, advancing communities
As AI advances, public concerns about job displacement and loss of control can also rise. Yet this presents an opportunity to design AI that augments human capability rather than replacing it, keeping humans in the centre. Inspiration is more than a theme. It is a call to business leaders to apply this powerful technology to advance communities; where people and AI evolve together, not apart.
Source: PRNewswire