Level Access, a leader in digital accessibility solutions, has unveiled AI-powered accessibility agents as part of its product ecosystem, aiming to transform how organizations build, test, and manage accessible digital experiences. The move reflects a broader shift in the industry toward agentic AI, which embeds intelligence directly into workflows to accelerate scale and compliance.
“AI is amplifying our commitment to digital accessibility and transforming how our clients scale their programs with Level Access,” said Mark Zablan, CEO of Level Access. “By integrating advanced AI capabilities, we’re empowering organizations to be more productive, proactive, and efficient in their accessibility efforts—improving audience reach, streamlining workflows, and significantly reducing compliance risk. As market leaders, it’s our responsibility to harness every tool available to help our customers move faster and further on their accessibility journeys.”
Unlike traditional service-driven or software-first models, agentic AI equips teams with the ability to act earlier in development, automate testing, streamline remediation, and deliver executive-ready reporting. According to Alistair Garrison, Head of AI Innovation, the technology marks a new phase: “The AI capabilities we’ve been developing over the past year are now propelling us into an agentic era where AI goes beyond automation—accelerating decision-making and integrating deeply into our platform to support teams in achieving their goals faster. AI-powered accessibility agents enable teams to be more productive and autonomous so people can focus on what matters most: creating inclusive, impactful digital experiences.”
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Andrew Chung, Chief Product Officer, emphasized that AI has become central to the company’s strategy: “By adding to the AI capabilities already in our platform that support prioritization and remediation, we’re expanding access to essential tools and insights—empowering every team member, regardless of expertise, to play a meaningful role in advancing digital access for everyone.”
The investment comes as demand for accessibility solutions intensifies amid tightening global regulations. Companies in the EU are preparing for compliance with the European Accessibility Act (EAA), while U.S. businesses continue to face litigation under the Americans with Disabilities Act (ADA). Beyond compliance, Level Access highlights that accessibility is increasingly a brand differentiator—bolstering corporate reputation, driving social impact, and broadening audience reach.