Arctic Wolf, a world leader in security operations, has announced the extension of endpoint security solutions tailored specifically for its Managed Service Provider (MSP) community. With the launch of Aurora Managed Endpoint Defense, built on the Arctic Wolf Aurora Platform, MSPs can now enhance the security posture of their customers, simplify the delivery of services, and expand their managed security offerings. This latest move by Arctic Wolf further underscores its success with service providers and their customers, who are working to scale securely, efficiently, and with world-class cybersecurity results. This is in addition to the success of the company’s MSP Partner Program and its Aurora Endpoint Security solution for MSPs.
As MSPs continue to expand their customer base, the operational requirements of providing always-on security can have a profound effect on margins and efficiency. At the same time, organizations of all sizes are finding themselves under mounting pressure to upgrade their cyber defenses without the in-house expertise or resources necessary to keep up with the current threat landscape. Arctic Wolf is well-positioned to address both audiences, enabling MSPs with a comprehensive security operations platform that makes day-to-day operations easier and helps drive business growth, while also enabling end customers to achieve the same level of security as the world’s most advanced enterprises. By integrating detection, response, and risk management capabilities into the Aurora Platform, Arctic Wolf helps decrease alert fatigue and operational complexity while enabling partners to provide enterprise-grade security at scale.
“Millions of businesses rely on MSPs to help safeguard their operations, and Arctic Wolf is proud to stand firmly behind that community,” said Nick Schneider, president and chief executive officer, Arctic Wolf. “Just as organizations depend on MSPs for protection and guidance, MSPs can depend on Arctic Wolf as a true partner—one that delivers the platform, solutions, and expertise needed to differentiate in a competitive market and deliver exceptional value to every customer they serve.”
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New MSP-focused enhancements recently introduced by Arctic Wolf include:
Aurora Managed Endpoint Defense for MSPs: Arctic Wolf’s AI-powered Security Operations Center (SOC) can now help MSPs manage customer deployments of Aurora Endpoint Security with 24×7 monitoring, alert triage, and response actions—delivering enterprise-grade endpoint protection while reducing operational burden and expanding managed security offerings.
Rapid Response Add-On for JumpStart Retainer: Customers of MSPs who use the Arctic Wolf JumpStart Retainer can now activate a one-hour service-level agreement (SLA) for urgent incidents. The JumpStart Retainer helps MSPs acquire new customers and deliver trusted incident response through a low annual plan that includes a customizable incident response plan and preferred pricing for response engagements.
MSP Admin Portal: A new centralized portal provides unified visibility across all customer environments, allowing MSPs to monitor alerts, track agent deployments, and download reports in bulk—saving time, reducing administrative overhead, and enabling teams to focus on higher-value services.
“Arctic Wolf continues to demonstrate real commitment to the MSP community by delivering a portfolio of solutions that helps organizations address every stage of their security journey,” said Michael Diab, director, Regulatory and Compliance, Ntiva. Their focus on innovation and enablement—anchored by the Arctic Wolf Aurora Platform—helps us provide better protection for our customers, expand the services we can offer, and operate more efficiently as we continue to grow.”