Hitachi Digital Services has announced the launch of Hitachi Application Reliability Center Agents (HARC Agents), a new platform designed to make agentic AI enterprise-ready at scale. By integrating design, deployment, optimization, and governance, HARC Agents allows businesses to build and manage complex AI systems 30% faster than traditional methods, significantly reducing time to value.
The platform brings together four key components: R202.ai, a framework for scalable AI workloads; HARC for AI, offering operational reliability and cost optimization; the newly introduced Agent Library, a catalog of 200+ pre-configured AI agents across six domains; and the Agent Management System (AMS), a centralized control layer for observability, compliance, and governance across heterogeneous AI environments.
“Simply put, HARC Agents exists to make AI enterprise-ready—fast and at scale. In today’s unforgiving business environment, only companies that harness AI at full power will survive and thrive,” said Roger Lvin, general manager of Hitachi Digital Services. “Too many technology partners simply run pilots, grab headlines, and talk theory. Hitachi differentiates itself by delivering operational AI that scales globally, protects the business, ensures compliance, mitigates risk, and drives measurable results directly tied to business strategy.”
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Industry analysts highlight both the potential and the risks of enterprise AI. IDC projects global AI spending to reach $630 billion by 2028, with agentic AI driving much of the growth, while Gartner cautions that nearly half of these projects could stall before production due to cost and complexity.
Premkumar Balasubramanian, CTO at Hitachi Digital Services, emphasized the stakes: “Imagine investing tens of millions in an AI system designed to handle critical operations, only to discover a year later that it’s unreliable, unsecure, and unready for production. With HARC Agents, we’ve laid the foundation for agent systems that are not only secure and reliable, but also deeply integrated into IT and operational environments.”
Jun Abe, Chairman of the Board of Hitachi Digital Services, added: “HARC Agents represents a future where AI is not just a tool, but a partner that augments human capabilities and helps solve societal challenges. Through digital innovation, Hitachi is committed to delivering value to all and creating a safe, secure, and sustainable society—a harmonized society.”
With its combination of automation, observability, and governance, HARC Agents is positioned to help enterprises overcome adoption hurdles and turn AI into scalable, mission-critical impact.