Hudson Interxchange partners with Carma’s Network and Digital Infrastructure Platform (NDI) to form the fully integrated core of its operations, engineering, customer service, customer facing portal.
Carma uniquely spans every traditional industry vertical, offering functionality to enable seamless delivery of interconnection in Meet Me Rooms and usage-based billing for large power feeds that Hudson Interxchange will utilize in a single platform.
“Hudson Interxchange required a solution that could rapidly deploy, integrate all existing data, and deliver new functionality. We selected Carma’s platform because its holistic approach links ordering, service delivery, and billing into a single solution for a seamless customer experience,” according to Tom Brown, President & CEO, Hudson Interxchange.
“Carma combines management of 15MW of power, Meet Me Room interconnection to 300 different carriers, and cloud services in a single platform for Hudson Interxchange so they can focus on their core business, while we deliver a turnkey IT platform to enable it,” according to Frank McDermott, CEO, Carma.
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Carma addresses the challenges of today’s telecommunications businesses with an industry-focused solution that aggregates over two dozen functions into one system. Traditionally disjointed silos like sales, order entry, contract management, workflow, ticketing, space, power, interconnection, conduit, outside plant fiber, capacity management, expense management, revenue assurance, billing, reporting, analytics, and customer facing portals come together for the most capable, ubiquitous, and scalable platform available.
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