Insight Enterprises has launched Insight AI. This suite of services and solutions helps organizations move beyond experimentation. It aims to deliver measurable business value from artificial intelligence. Based on numerous client projects and its own AI journey, Insight AI combines proven methods, domain knowledge, and specialized tools. This simplifies the journey from ideas to return on investment (ROI).
“We’re not new to AI — but we are introducing a new way to execute with AI,” said Joyce Mullen, president and CEO of Insight. “After helping clients across industries navigate AI and as we transform our own business from the inside out, we’ve learned what matters when starting an AI journey. For example, we’ve created an AI tool to simplify the discovery process of an engagement, saving clients money and getting to value faster. And Inspire11 — our most recent acquisition — has proprietary processes that make this even more meaningful, ensuring success is measured by client outcomes.”
The Insight AI offering is built around three core pillars:
Prism, a proprietary platform that enables clients to define and prioritize AI initiatives in days rather than months. It generates a dynamic, data-driven roadmap that evolves alongside the fast-changing AI landscape.
Radius™, a structured methodology that accelerates ROI through 4–6-week cycles. It identifies high-impact opportunities and includes rapid proof-of-concept development in as little as five days to validate business outcomes.
Devshop®, a capacity-based delivery model that deploys agile teams to design, build, and optimize AI solutions, enhanced by Inspire11’s agile development expertise.
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These offerings have already delivered tangible outcomes across industries — from reducing missed baggage transfers for a global airline by 30% to saving a retail client over 100,000 labor hours annually through an AI-powered voice solution.
Chad Brothers, VP of Emergency Services Programs at Viiz Communications, added, “Partnering with SADA, an Insight company, was critical to launching our next-gen 911 solution. Their AI expertise helped us create a system that cuts non-emergency call times by 60% and identifies caller intent with 98.8% accuracy, addressing a chronic staffing shortage in our industry.”
Bolstered by its recent acquisition of Inspire11, which brings nearly 400 professionals and enterprise-grade AI accelerators, Insight AI aims to help enterprises close the gap between AI ambition and measurable results—transforming how organizations innovate, operate, and compete in the AI-driven economy.