Lakeside Software, the first AI-powered digital employee experience company, announced the SysTrack Mobile Experience, delivering real-time IT telemetry, natural language query, and contextual insights to mobile devices. Available in June 2025, it represents a significant advancement in Lakeside’s Agentic AI strategy, enabling IT teams to access critical data from anywhere and interact with SysTrack’s full analytics engine.
Available for both Android and iOS, SysTrack Mobile provides real-time access to over 10,000 data points collected every 15 seconds per endpoint, with no coding required. Whether tracking patch compliance, resolving regional outages, or assessing readiness for a Windows 11 upgrade, SysTrack Mobile delivers immediate, actionable insights. SysTrack users can access the mobile experience directly from their browser, with no additional downloads or installations required.
With SysTrack Mobile, IT teams can query SysTrack data to gain insights from anywhere. Examples include:
- Comparison of the introduction of Windows 10 and Windows 11
- Identification of systems on which Teams crashed
- Search for devices missing important updates
- Analysis of regional capacity utilization
- Creating custom visualizations and dashboards
SysTrack Mobile extends the power of SysTrack’s proven analytics capabilities to mobile devices, making critical IT insights more accessible than ever before. While SysTrack has always delivered proactive insights to reduce help desk tickets, improve the employee experience, and reduce IT costs by 20%, SysTrack Mobile brings these capabilities directly to IT teams, simplifying tasks like managing operating system upgrades and avoiding costly extended support contracts.
“With the increasing prevalence of distributed environments, real-time IT visibility anywhere, anytime is critical,” said Robert Hobbs, SVP of Strategy & Products at Lakeside Software. “With SysTrack Mobile, you have critical data at your fingertips, whether you’re in the office or on the go. From querying Windows 10 systems to pinpointing widespread application crashes, it delivers immediate, actionable insights to keep operations running smoothly.”
Lakeside will showcase the SysTrack Mobile Experience at booth 305 at the upcoming Gartner Digital Workplace Summit in London this week. Attendees can learn more about SysTrack’s capabilities and how it can help modernize IT strategies by visiting the Lakeside booth for a demonstration and discussion.
Source: GlobeNewswire