Moveworks, the agentic AI Assistant platform for the enterprise, announced a transformation to its platform, introducing a suite of new capabilities that allow teams across an organization to easily assemble, deploy, and govern highly specialized AI Assistants designed for the unique needs of every business process or department.
Announced during the “The Next Move” broadcast event, the platform now equips teams in HR, Finance, Sales, IT, and beyond with their own dedicated AI experts. The expanded toolset includes:
- Scoped Assistants: Ready-made AI agents specialized for specific domains, such as a “Prospecting Coach” for sales, a “Recruiting Assistant” for HR, or a “Customer Support” specialist.
- Assistant Builder: A comprehensive no-code solution enabling teams to architect and customize powerful AI Assistants in just minutes, with zero coding experience required.
- Headless API: A flexible new API that lets organizations embed Moveworks’ agentic AI directly into any application, website, or portal, bringing intelligent support and automation wherever employees work.
This new model champions “AI for every task, every team, and every challenge,” enhancing the existing Assistant with specialized AI that goes deep within specific business processes. This moves beyond one-size-fits-all solutions, empowering employees with precise, governed tools that dramatically streamline business operations and drive productivity. The goal is to empower employees to 10x their work by elevating critical business processes, empowering every employee and team to achieve their fullest potentials.
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“In this next era of AI, precision and trust are non-negotiable,” said Varun Singh, President of Moveworks. “We’re giving organizations the opportunity to move from general AI tools to a transformational network of specialized, trustworthy AI agents. The true value of AI comes when it’s tailored to every part of the business based on their unique challenges. It isn’t one AI for everything; it’s the right AI for every challenge.”
Companies like Mercari are already seeing results with the Moveworks platform, now resolving 3 in 4 employee issues completely autonomously which enables the company to scale operations quickly and easily without compromising compliance or security. Pinterest is also seeing improved employee experiences, “when an employee needs something, they should get it ASAP, just by asking. And that’s what Moveworks does. That’s something that’s going to scale the business.”
The launch also marks the General Availability (GA) of Moveworks’ next-generation Enterprise Search, offering a single, unified interface to find information from every application and document, personalized for each user. These features are accessible through Moveworks’ newly reimagined web application, which is also now GA to all customers.
Source: BusinessWire