Pinkfish AI, pioneer of Generative Automation, launched a platform that radically changes how enterprises create and manage automations. Now available for use by enterprises anywhere, the Pinkfish Generative Automation platform combines the intuitive interface of generative AI with enterprise-grade reliability to empower anyone – including those in operations, services and other business units who have no coding experience – to create powerful automations through natural language conversations.
Customers, including IPSY, Humach, Sage Publications, Elevate, Talkdesk and others, are already leveraging Pinkfish’s Generative Automation Platform to drive significant efficiency gains. Use cases span critical business functions across operations, services organizations and IT teams, with new automations deployed in hours rather than months.
The company also announced that it closed a $7.6 million pre-seed funding round led by Norwest Venture Partners to accelerate product innovation and usher in general availability. Storm Ventures and angel investors joined the round. Norwest Partner Scott Beechuk will join the board of directors.
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Scalable Generative Automation for Deterministic and Agentic AI Use Cases
Despite significant investments in automation tools, enterprises continue to struggle with widespread manual, repetitive tasks that drain resources and slow business operations. Traditional automation platforms require specialized expertise and lengthy deployment cycles – leaving most automation needs unaddressed as tickets pile up in IT backlogs.
“With Generative Automation, Pinkfish introduces a new approach that makes creating enterprise-grade automations as simple as having a conversation,” said Charanya “CK” Kannan, Pinkfish’s co-founder and CEO. “Unlike traditional low-code platforms that become unwieldy with complex workflows, Pinkfish allows users to simply describe what they need, and the platform collaborates to quickly build a solution. The result is a reliable automation that seamlessly scales from one to a million runs with perfect consistency, whether for deterministic or AI agent use cases.”
Pinkfish was co-founded in 2024 by Kannan, who previously served as chief product and technology officer (CPTO) at Talkdesk, where she was instrumental in growing the company from Series A to a $10 billion valuation in just six years; and CPTO Ben Rigby, who was Talkdesk’s senior vice president of AI.
SOURCE: PRNewsWire