Proofpoint, Inc., a leader in cybersecurity and compliance, has introduced the industry’s first agentic AI solution for Human Communications Intelligence (HCI), redefining how organizations detect and prevent compliance, misconduct, and insider risks in real time. The innovation marks a major shift from traditional post-incident oversight to proactive, AI-driven governance of enterprise communications.
Built for regulated and high-risk industries, Proofpoint’s HCI interprets human intent rather than just flagging keywords, analyzing conversations across more than 80 communication channels—including email, mobile messaging, collaboration apps, social platforms, and voice—to identify risks as they emerge. Powered by Proofpoint’s recently acquired Nuclei technology, autonomous AI agents provide real-time reasoning, transparent risk assessments, and actionable intelligence.
“Legacy connectors are merely proxies that pass content downstream, offering little intelligence,” said Harry Labana, SVP & GM of Proofpoint’s DCG business. “Proofpoint has reimagined capture by moving beyond simply collecting messages to interpreting and reasoning in real time. This transforms the world’s largest source of behavioral data—human conversations—into actionable intelligence that empowers compliance, legal, and security teams to prevent risk before it escalates.”
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The launch comes as enterprises face rising threats from insider activity and regulatory scrutiny. A recent survey of 1,600 CISOs found that collaboration tools such as Slack, Teams, and Zoom are now viewed as greater sources of risk than even generative AI chatbots or cloud services.
Key features of Proofpoint’s AI-powered DCG portfolio include:
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Real-Time Communications Intelligence: AI-driven reasoning across multi-channel communications with transparent explanations for every flagged alert.
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Explainable Supervision: Advanced detection of tone, intent, emojis, and code snippets across languages, reducing noise by up to 90% and cutting manual reviews.
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Integrated Risk Prevention: Correlation of communications signals with user activity through Insider Threat Management (ITM), creating the industry’s first real-time feedback loop.
With HCI, Proofpoint is positioning itself as a pioneer in turning workplace communications into a predictive defense layer, giving enterprises a proactive edge in compliance, legal, and security oversight.