Reply introduces LoopMind, the solution designed to ensure monitoring, security, and compliance in processes that utilise artificial intelligence. Developed by Sprint Reply, a company within the Reply Group specialising in Hyper Automation, LoopMind enables a controlled and efficient environment for integrating AI into existing workflows, allowing organisations to confidently adopt this new technology. With its monitoring capabilities, LoopMind provides operators with full visibility into workflows and automated operations using AI, in compliance with the standards established by the European AI Act.

LoopMind keeps human intervention central in business processes, involving operators when necessary. The “Human-in-the-Loop” approach combines the best of technology with team expertise. Additionally, the platform archives and records all information related to AI-based operations, enabling monitoring and performance maintenance even with changes in the nature of monitored data.

Flexible and versatile, LoopMind adapts to the specific needs of each company. Its architecture allows the use of various AI models such as those from OpenAI, Meta, Google, and Anthropic, and seamlessly integrates with existing IT infrastructures. The solution provides near real-time control over AI operations in workflows, intercepting potential errors and preventing regulatory violations.

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With applications in multiple sectors, from Financial Services to Manufacturing, LoopMind can support various use cases that utilise Generative AI, such as querying unstructured data found in contracts or regulations, or automating complex processes like customer service.

SOURCE: BusinessWire