Salesforce’s New AI Strategy Concedes That AI Will Take Jobs

Salesforce
  • Artificial intelligence platform to be revealed at Dreamforce
  • Application developers have found it challenging to find a place in the AI boom

The recent pricing plan aims to protect Salesforce if AI leads to future job losses. Salesforce Inc. is revealing a pivot in its artificial intelligence design this week at its yearly Dreamforce conference. The company now states that its AI tools can manage tasks without human intervention and altering the way it charges for software.

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The organization is well-known for guiding in the age of software as a service, which involves leasing access to computer applications through a subscription-based model. But as generative AI revolutionizes the industry, Salesforce is reconsidering its business model for the emerging technology. The software veteran will charge USD 2 for each conversation conducted by its new “agents”. It is a generative AI model developed to manage tasks such as client service or organizing sales meetings without the requirement for human intervention.

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