SECNAP Network Security, a leading managed detection and response provider and cybersecurity innovator with over 20 years of experience, announced the launch of CloudJacket MXDR.
This next-generation managed extended detection and response (MXDR) solution builds on the company’s patented CloudJacket platform and existing solutions including its award-winning Network Detection and Response (NDR) capabilities.
CloudJacket MXDR is designed from the ground up to empower managed service providers (MSPs) and internal IT teams by incorporating advanced elements into a unified single pane of glass complete with multi-tenant capabilities.
CloudJacket MXDR represents a significant evolution in SECNAP‘s cybersecurity offerings, integrating human-led, AI-assisted security operations center (SOC) functionalities, behavioral and heuristic threat detection, enhanced response capabilities from its existing MDR solutions, robust NDR for comprehensive network visibility and protection, and integrated Security Information and Event Management (SIEM) for centralized logging, correlation, and analysis of security events across endpoints, networks, and cloud environments.
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The new platform introduces a centralized portal for streamlined management and incorporates identity threat detection and response (ITDR) features to address emerging risks in user authentication and access control. This unified approach enables real-time monitoring, proactive threat hunting, and rapid incident resolution across hybrid environments, all while supporting multi-tenant architectures that allow MSPs to efficiently manage multiple clients from a single interface.
In contrast to many competitors whose automated systems flood customers with raw or minimally filtered alerts, SECNAP takes a decisively human-centric approach: every alert is meticulously evaluated by expert analysts in our US-based 24/7 SOC. Our agentic AI serves to empower and accelerate these skilled professionals – providing deeper context, faster correlation, and intelligent recommendations – yet human judgment remains the final gatekeeper. Only verified, legitimate threats are escalated to customers, dramatically reducing alert fatigue and delivering actionable intelligence that teams can trust. This superior, expert-driven model allows organizations to focus on core operations with confidence, knowing their defenses are backed by real expertise, not just algorithms.
“CloudJacket MXDR is a game-changer for organizations seeking robust, manageable cybersecurity in an increasingly complex threat landscape,” said Scott Masciarelli, CTO at SECNAP Network Security. “By unifying our proven technologies into a single, multi-tenant platform with tightly integrated portal, ITDR, and SIEM capabilities, backed by our elite SOC that filters out noise and escalates only real threats. We’re empowering MSPs and IT teams to focus on business growth rather than constant vigilance.
SOURCE: Businesswire