SPS, a leading technology-driven outsourcing provider that was acquired by AS Equity Partners in 2021, announced the launch of Global Business Transformation Solutions (GBTS). GBTS will further drive digital transformation and process innovation for Banking, Financial Services and Insurance (BFSI) customers by providing outcome-based BPaaS solutions that deliver measurable results and cost savings of 30-40%. The initial geographic focus will be on the US market.
As a Senior Operating Partner at AS Equity Partners, Vik Renjen will be the CEO of GBTS. The GBTS solutions aim to provide clients outstanding customer experience, better profitability, increased operational agility and measurable results by combining people with trusted domain expertise, innovative technology, and proven process design methodologies.
Mr. Renjen has over 33 years of global business transformation experience. He has a proven track record of successfully leading strategic and profitable transformations for various companies through business reengineering, digital adoption, and innovative technology solutions embedded with a combination of Intelligent Automation, Hyper Automation, Artificial Intelligence, and Machine Learning.
“The Global Business Transformation Solutions elevate the opportunity to expand the footprint within existing customers and reach new enterprises,” said Vik Renjen, CEO of GBTS. “We digitally transform businesses with end-to-end, outcome-based BPaaS solutions with a pay-per-use model that drives significant efficiencies.”
“This is a pivotal moment for further expanding business process innovation, customer experience and operational efficiency,” said Jorg Vollmer, CEO of SPS. “We believe leveraging SPS’ global scale, deep expertise in business process outsourcing, and loyal customer base will help us continue the transformative path for our clients’ operations to unleash productivity and drive even greater levels of innovation. With our new GBTS strategy and BPaaS operating model, we aim to create measurable outcomes for clients and offer SPS employees new opportunities for professional growth.”
GBTS BPaaS model allows customers to focus their core resources more effectively. By shifting CapEx to OpEx, they gain flexibility and choices. Its unique 3T approach combines Trusted Domain Expertise, Technology, and Talent to bring maximum business impact. The deep expertise held within the organization is in the banking, financial services, and insurance industries, as well as in digital transformation.
Our BPaaS solutions suite of offerings includes:
- Personal Lending: Digital transformation enabling clients to confidently capture more of the lending market.
- Auto Lending: Helps clients reinvent and autonomously execute the full auto loan process to boost profitability and fuel an exceptional customer experience.
- Claims Reimbursement: This end-to-end fully managed solution makes the multi-step, complex claims process seamless for clients and the customers they serve.
SOURCE: PRWeb