Workshop launches Cici, an agentic AI assistant built for modern internal communications

Workshop

Workshop, the intelligent and delightful internal communications platform, announced the launch of Cici, a new agentic AI assistant designed specifically for internal communicators.

Cici helps comms teams plan, write, design, and send internal communications faster, with more confidence and far less guesswork. Unlike general-purpose AI tools or agents, Cici is fluent in internal communications from day one.

“Internal communications is high-impact work, and teams need tools that help them operate at that level,” said Rick Knudtson, CEO and co-founder of Workshop. “Cici helps teams move quickly and stay aligned, without losing the culture and priorities that make internal comms meaningful.”

AI that understands internal comms context

While many AI tools require extensive setup, prompt engineering, and brand training, Cici comes preloaded with Workshop‘s playbooks, templates, benchmarks, tone rules, and years of practical guidance from thousands of internal communicators.

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That means instead of teaching an AI how internal comms works, teams can start getting useful help right away. Cici can suggest subject lines, rewrite content to be more skimmable, help plan multi-step campaigns, and answer questions like what good engagement looks like for a specific industry or audience.

Cici is designed to be genuinely helpful to communicators on deadline. It offers clear recommendations, adaptable drafts, and insights teams can apply right away, without long explanations or unnecessary complexity.

Designed to support people, not replace them

Cici isn’t positioned as a replacement for internal communicators. It’s built to support their judgment, taste, and strategy.

“Communicating well inside a company takes real care,” said Mikey Chaplin, Manager of Product & Design. “That’s why we designed Cici to handle the busywork and first drafts, so teams have more space to focus on the creative, thoughtful work that helps people feel informed and connected.”

SOURCE: PRNewswire