zeb Achieves AWS Generative AI Services Competency

zeb

zeb, a leading AI-powered digital transformation strategy company and an AWS Advanced Tier Partner, proudly announces its achievement of the Amazon Web Services (AWS) Generative AI Services Competency. This prestigious designation acknowledges zeb’s expertise in assisting clients by delivering the essential services, technologies, and infrastructure required to implement Generative AI technologies and enhance operational efficiency by harnessing the full potential of their data.

Earning the AWS Generative AI Services Competency distinguishes zeb as a top AWS Partner, showcasing the company’s technical proficiency and proven track record in delivering transformative solutions. The mission is to help organizations unlock the full potential of their data with cutting-edge Generative AI technologies, driving innovation, streamlining processes, and providing exceptional value. zeb guides the clients through identifying opportunities, shaping innovative ideas, and translating them into actionable strategies. The company’s success in addressing customer challenges with Generative AI solutions enhances digital transformation, delivers hyper-personalized content, streamlines workflows, and provides actionable results. From ideation to production deployment, migrations from other AI providers (such as OpenAI), and AI-focused managed services, team ensures that data works smarter for the business. Combined with AWS Data & Analytics Consulting Competency, this achievement reinforces the company’s commitment to delivering comprehensive, data-driven insights and solutions.

SuperDesk – zeb’s flagship product, provides a powerful generative AI-driven service desk transformation solution designed to streamline support workflows, improve productivity, and enhance customer service. Leveraging advanced technologies such as Amazon Bedrock, Amazon SageMaker, and Databricks DBRX and Mosaic, SuperDesk seamlessly integrates with platforms like ServiceNow, Jira, Zendesk, Salesforce, and HubSpot. zeb delivers SuperDesk through Professional Services and offers Managed Services with AI OpsAdvantage program for ongoing maintenance and support. This innovative solution underscores the company’s dedication to delivering cutting-edge tools that empower organizations to maximize the operational efficiency and customer satisfaction.

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The AWS Competency Program aims to assist customers in connecting with AWS Partners who possess extensive knowledge and technical expertise in using AWS technologies and best practices in specific domains, such as Generative AI. zeb’s expertise and proven frameworks facilitate the seamless integration and deployment of AWS-based solutions, ensuring they meet the unique needs of all customers, from startups to global enterprises. By expediting the experimentation and implementation cycles, zeb helps organizations quickly launch production-grade solutions that deliver significant business value. Through its comprehensive suite of services, zeb empowers customers to transform ideas into impactful business outcomes efficiently.

SOURCE: PRNewsWire