Pegasystems Inc., the leading enterprise AI decisioning and workflow automation platform provider, announced it is expanding its relationship with Amazon Web Services (AWS). Pega is among the initial companies to reveal it will leverage the recently announced AWS European Sovereign Cloud to deliver the Pega EU Service Boundary – a solution that will help customers meet their most stringent digital sovereignty goals within the European Union (EU). The Pega EU Service Boundary is set to launch alongside the AWS European Sovereign Cloud at the end of 2025.
The new offering will provide a commitment from Pega to store and process data within the EU, under the control of and supported by EU staff, to provide the flexibility of Pega Cloud, while addressing stringent digital sovereignty requirements from clients in public sector and highly regulated industries. By combining Pega Cloud’s already stringent approach to data isolation, access controls, and process with the AWS European Sovereign Cloud, Pega will provide further digital sovereignty assurances at all layers of the service, from Pega’s platform and supporting technologies, all the way to the supporting infrastructure.
According to Deloitte, the world is forecast to generate 149 zettabytes of data in 2024. With cloud services now widely used by global enterprises to scale data creation and processing, it’s critical that both the data and its sovereignty is protected within a cloud environment. This is particularly true for those in regulated industries, such as public sector or financial services, who face significant regulatory pressure to maintain data sovereignty. The Pega EU Service Boundary will help customers meet their requirements, and provide further control on where data is stored and processed, how access is managed, and where people that service EU client data are located.
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The Pega EU Service Boundary will sit on top of the AWS European Sovereign Cloud, which will provide operational autonomy with infrastructure that is physically and logically separate from existing AWS Regions, while still providing the benefits of the AWS infrastructure that include industry-leading security, availability, performance, and resilience. The Pega EU Service Boundary will harness Pega Cloud’s operational best practices and automation to regionalize its customer support organization, and minimize the need for human intervention.
SOURCE: BusinessWire