Genpact, a global leader in advanced technology services and solutions, has announced the launch of the Genpact AI Gigafactory—an industry-first AI accelerator designed to help enterprises seamlessly transition AI solutions from pilot phases to full-scale deployment. This initiative meets the growing demand for AI-driven transformation while addressing critical governance challenges in an era of rapid agentic advancement.
Bridging the AI Implementation Gap
“The benefits of AI are clear, but most businesses struggle with how to implement it at scale,” said Sanjeev Vohra, Chief Technology and Innovation Officer, Genpact. “A multi-disciplinary approach is essential to drive transformative impact—one that combines deep industry knowledge, expertise in data, technology, and processes, along with highly specialized talent.”
While many organizations recognize AI’s potential, research from Genpact and HFS reveals that only 5% of enterprises have achieved full AI maturity. The Genpact AI Gigafactory aims to bridge this gap by offering:
- Scalable AI Solutions: Genpact’s proprietary Agentic Solutions provide businesses with a transformative framework to enhance efficiency and automation. Through its extensive data marketplaces and engineering libraries, which feature thousands of pre-built AI and generative models, enterprises can rapidly scale AI deployment and drive faster value realization.
- Multidisciplinary Expertise: Leveraging a unique pod delivery model, Genpact brings together cross-functional teams with deep expertise in industry processes, computer science, data engineering, and system integration. This approach is powered by an on-demand talent pool—including 25,000 AI builders—certified through technology partner programs to accelerate AI adoption.
- Responsible AI-First Approach: Genpact integrates ethical design principles, robust risk management frameworks, and human oversight to ensure AI systems operate responsibly and safely. By embedding responsible AI practices into its foundation, the AI Gigafactory prioritizes the ethical use of data and AI-driven decision-making.
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Empowering Enterprises with AI-Ready Talent
“When it comes to AI, the question is no longer if but how to scale it effectively across an organization,” said Vishal Gupta, Partner, Everest Group. “A key challenge in this journey is access to cross-functional, AI-ready talent. Genpact’s AI Gigafactory solution tackles this challenge by collaborating with technology partners and building a pool of highly skilled professionals through comprehensive training programs. This approach enables faster deployment of AI-ready professionals and accelerates value realization for enterprise clients.”
Strategic Partnerships to Accelerate AI Innovation
Through collaborations with ecosystem partners like Databricks, the data and AI company, Genpact is redefining how enterprises implement AI solutions with speed, efficiency, and scalability. By combining deep industry expertise with cutting-edge technology, the Genpact AI Gigafactory is set to drive AI adoption and unlock unprecedented business value across industries.