Blackbaud has expanded its Agents for Good™ portfolio with four new AI agents and additional AI-powered enhancements as part of a reimagined operating system designed specifically for social impact organizations. Building on the success of the Development Agent, which automates donor engagement workflows under human supervision, the company is extending agentic AI across fundraising, admissions, marketing, and finance. Early adopters of the Development Agent have reported stronger donor engagement, including reply rates 76 times the industry average, message open rates 10 percentage points higher than average, and a 39% increase in attributable gift size. The new Data Health Agent will autonomously improve fundraising databases by identifying duplicate records and updating constituent information, while the Admissions Agent will help K-12 schools deliver personalized admissions experiences.
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The Digital Marketing Agent will assist organizations with audience selection, campaign creation, and real-time optimization, and the Accounts Payable Agent will streamline payment workflows within Blackbaud Financial Edge NXT® to reduce manual effort and improve operational efficiency. “The solutions we’re delivering today have been trusted by our customers for decades, but we’ve now completely rebuilt them under the surface to transform what’s possible-especially with AI agents,” said Mike Gianoni, president, CEO and vice chairman of the board of directors of Blackbaud. “We are connecting every product and learning from every interaction with AI that gets smarter over time. We’re giving customers greater clarity on what to do next, more capacity to take action, and the confidence to leverage intelligent systems without sacrificing human judgment. There is no more powerful AI engine for social impact than Blackbaud.”