NinjaOne®, the automated endpoint management platform, has launched NinjaOne Remote®. This remote access solution is fully integrated into the platform. It’s designed for businesses, not consumers. NinjaOne Remote gives IT teams and managed service providers (MSPs) fast, reliable, and secure control over endpoints, no matter where they are.
Built on a security-first architecture, it meets several standards. These include FedRAMP Moderate, GovRamp, SOC 2 Type II and III, and ISO 27001. It also aligns with GDPR, CCPA, NIS 2, and HIPAA. This ensures that every session maintains strict compliance and protects data.
Organizations now face more cyber threats and frequent updates for OS and apps. Supporting hybrid and remote workforces has become complex. Over one-third of organizations support more remote or hybrid employees. This trend increases IT management challenges.
“With our hybrid work model, we’re supporting remote employees every day, so we don’t have time to wait for slow connections to employee machines, and a dropped connection can lead to severe downtime. Before NinjaOne, we used to waste a lot of our end users’ time rooting around in the remote device to do simple tasks like opening command lines, which meant we couldn’t resolve issues quickly,” said Oliver Guy, IT Administrator at DECKED. “NinjaOne Remote has been a game-changer for us. It’s simple to use, offers time-saving tools like command line, Windows and Mac shortcuts, and fast file transfer, and never drops a connection. My personal favorite feature is background mode, which allows us to fix problems without disrupting end user productivity. We’re solving tickets faster and giving our end users the support they need without impacting their productivity.”
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Over 20,000 customers use NinjaOne Remote to boost IT efficiency and support. The platform works with Windows, Mac, Linux, Android, and iOS devices. It offers a cost-effective solution compared to other tools. Here are some key benefits:
Comprehensive Technician Toolset: Connect to devices in seconds. Run unlimited sessions and perform updates silently without bothering users.
User-Friendly Experience: The NinjaOne End User Portal allows secure remote access to office machines. This reduces downtime and keeps employees productive anywhere.
Robust Security: It features advanced encryption, session logging, and strict access controls. Automatic clipboard deletion and system lock at session end protect sensitive data while ensuring flexibility.
“We’ve seen firsthand how frustrating traditional remote tools can be for organizations — slow to connect, unnecessarily complicated, unstable, and generally unreliable. We built NinjaOne Remote to change that,” said Rahul Hirani, Chief Product Officer at NinjaOne. “NinjaOne Remote is designed to empower IT teams and MSPs to move faster, solve problems more efficiently, and deliver a better support experience every time at a lower price.”
NinjaOne Remote reinforces the platform’s mission to streamline endpoint management, improve security, and enhance the overall IT and end-user experience.