Rimini Street, Inc., a global provider of enterprise software support and services for legacy ERP systems, has announced the launch of Rimini Agentic UX-an AI-driven “agentic AI” layer aimed at modernizing and streamlining enterprise resource-planning (ERP) workflows. The solution is engineered to sit on top of existing ERP platforms-like Oracle ERP, SAP ERP, and VMware-and drive automation, orchestration, and a single user interface without requiring expensive upgrades or outright migrations.
According to Rimini Street, Agentic UX delivers role- and persona-based automation, composable workflows, and enterprise‑wide visibility that enable organizations to execute ERP processes more effectively and speedily — while significantly reducing labor and operational burden. As the company puts it, clients deploying Agentic UX can realize substantial savings and gains in operating speed, often in weeks rather than months.
Rimini Street frames this as a response to the limitations of traditional ERP software, which it says are increasingly inflexible, expensive to upgrade, and unable to keep pace with rapidly changing business needs. Agentic Agent UX and its methodology, Rimini Smart Path™, enable clients to continue leveraging their existing ERP investments while layering on AI-powered functionality, enhancing productivity and agility.
Implications for the IT Industry
Acceleration of Agentic AI Adoption in Legacy Systems
The introduction of Agentic UX from Rimini Street reflects the wider trend of bringing next‑generation AI capabilities to legacy enterprise infrastructure, rather than the wholescale replacement of it. This “AI‑on‑existing‑ERP” approach reduces the disruption, cost, and risk associated with full ERP migrations, making AI‑driven automation accessible even for enterprises with older, deeply customized ERP deployments.
That is to say, for the IT industry, this may portend a wave of refreshed interest in the modernization of back-office and infrastructure-heavy applications via “agentic AI overlays” rather than waiting for wholesale software upgrades. This may be especially appealing for those firms in which ERP is mission-critical but for which budgets, compliance, and customizations make re-platforming impractical.
Shifting Focus from Maintenance to Innovation
The traditional ERP activities of maintenance, patching, upgrades, and support for custom-code consume a lot of IT resources. Agentic UX enables an organization to free up its resources and channel them for innovation. This involves AI orchestration, workflow optimization, process automation, analytics, and business-driven digital transformation.
This may decrease the cost and complexity of maintaining ERP systems, while accelerating value creation from such investments. The transformation will also see IT teams move from being traditional system custodians to automation and innovation enablers.
Lower Barrier for SMEs and Mid‑Sized Enterprises
Because Rimini Agentic UX is designed as a layer on top of existing ERP systems, does not require full migration, and does not demand any extra major infrastructure investment, the solution lowers barriers to the adoption of AI-driven ERP enhancements for mid‑size and smaller enterprises. Smaller firms that may not have the wherewithal for full migrations or multiyear upgrade projects may finally have a path to modernize and automate processes at lower cost and risk.
Broader Effects on Businesses
Given the automation of repetitive tasks, smoothing of workflows, and the unification of interfaces, it is expected that businesses will be able to execute processes faster, with minimal manual errors and less operational overhead. In turn, this may enhance responsiveness, internal alignment, and agility.
Extended Life of Current ERP Investments: Most organizations have significant customizations, integrations, and legacy workflows around their current implementations of ERP. Agentic UX lets such firms get more value from the systems that are already in place without expensive and disruptive migrations.
Faster Time-to-Value and a Cycle of Innovation: While traditional ERP upgrades could take months or even years, Agentic UX promises meaningful improvements in weeks. That lets businesses react much quicker to market changes, regulatory demands, or internal transformation priorities.
Growth of Service-Based ERP Support Market: With more firms adopting AI overlays rather than full ERP migrations, third‑party ERP support providers like Rimini Street will be in high demand. This will reshape the ERP services market, placing more focus on AI‑driven optimization, automation, and managed services over licensing new ERP suites.
Better allocation of resources: Savings accrued from the avoidance of upgrade costs and a reduction in manual workload can be reinvested to facilitate strategic initiatives like innovation, digital transformation, data analytics, and customer experience, which drives growth and competitive differentiation.
Challenges and Considerations
But with any sea-change, there are potential pitfalls to be aware of:
Integration Complexity and Data Integrity: While Agentic UX was designed to overlay existing ERP systems to provide data integrity and compatibility with custom modules, the seamless orchestration across workflows will require careful planning and robust testing.
Governance, Security, and Compliance: Enterprises will need to implement appropriate governance, audit trails, access controls, and compliance frameworks with the AI agents performing and orchestrating processes, specifically in regulated industries.
Change Management and User Adoption: Workers and departments used to ERP interfaces will probably need training in order to adapt to the AI-driven workflows and new user experiences. Buy-in is required by the management, and effective communication with gradual rollout is also required.
Over-Reliance on Third-Party Vendor: Companies that use third-party overlays and support services will create vendor dependency. Long-term support, stability of the vendor, and contractual commitments have to be carefully considered by the companies.
Conclusion
With the launch of Rimini Agentic UX, enterprise IT reaches a new milestone: it brings agentic AI right into the heart of ERP processes — offering automation, agility, and efficiency without disruption and costs of full software migrations. In essence, this is the industry’s move to build intelligence over legacies rather than rip-and-replace. For businesses, especially those with entrenched ERP investments, Agentic UX offers a very compelling path to modernization, operational efficiency, and innovation: how to unlock value from existing infrastructure and stay competitive in a dynamic business environment.