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CIOFirst CIOFirst
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  • Home
  • News
    CIOFirst’s Weekly Roundup: Discover the Most Recent News From NetFoundry, Domo, Imandra and GetReal Security
    CIOFirst’s Weekly Roundup: Thales, OpenAI, NVIDIA, AWS, Snowflake, IonQ, Hitachi, KnowBe4 & More
    Snowflake
    Snowflake Introduces Snowflake Postgres in Public Preview
    Cognizant
    Cognizant and Microsoft Deepen AI Partnership to Accelerate Enterprise Transformation
    Google Cloud
    Google Cloud Enhances AlloyDB AI for Near-Perfect Text-to-SQL Accuracy
    IBM
    IBM Announces General Availability of watsonx.data Integration Unified Python SDK
  • Featured Articles
    Managed Security Service Providers
    Managed Security Service Providers (MSSPs): How Enterprises Strengthen Threat Detection and Resilience in 2026
    Data Mesh Architecture
    Framework for Building a Modern Data Mesh Architecture: A CIO’s Guide to Scalable, Decentralized Data Operations
    AI CRM Tools: How Intelligent Customer Platforms Are Redefining Sales and Service in 2026
    AI CRM Tools: How Intelligent Customer Platforms Are Redefining Sales and Service in 2026
    Attack Surface Monitoring
    Attack Surface Monitoring 101: What Every IT Professional Needs to Know in 2026
    Implementing an Effective IT Disaster Recovery Plan Checklist
    Implementing an Effective IT Disaster Recovery Plan Checklist: How Organizations Build Resilient, Zero-Downtime IT Environments
  • Quick Bytes
    Cognizant
    Cognizant and Microsoft Deepen AI Partnership to Accelerate Enterprise Transformation
    Wondershare
    Wondershare EdrawMax V15 Introduces AI-Driven Diagramming for Smarter Visual Communication
    HUMAN Security
    HUMAN Enables Cryptographic Verification for Amazon Bedrock AgentCore to Secure AI Agents on AWS
    Cohesity
    Cohesity Strengthens Cyber Resilience with Google Cloud Partnership
    NVIDIA
    NVIDIA Acquires SchedMD to Advance Open-Source HPC and AI Innovation
  • Featured Interview
    The Future Impact of AI in the Hybrid Workspace
    First-Party Data and Zero-Party Data: Bracing for Impact for the Cookie Less Future
    Customers Today Look at Cloud to Modernize than Lift and Shift
    Harnessing Hyperautomation to Unlock Hiring Crisis
    Why Hiring More Staff Won’t Solve the Cybersecurity Skills Shortage
  • Contact Us
Top Read
WSPN

WSPN Announces Strategic Partnership with BitMart to Accelerate Digital Payment Innovation.

2 Min Read
ConnectWise

ConnectWise Announces ConnectWise Sidekick™, the World’s First Purpose-Built AI Companion for Technology Providers

4 Min Read
UXReactor

UXReactor Joins the UserTesting Partner Program to Bring Human Insight to Small Businesses Looking to Differentiate Through Digital Experiences.

3 Min Read
Tulip

Tulip Announces Tulip Pay, a Payment Integration Powered by Stripe.

2 Min Read
CIOFirst CIOFirst
  • Home
  • News
    CIOFirst’s Weekly Roundup: Discover the Most Recent News From NetFoundry, Domo, Imandra and GetReal Security
    CIOFirst’s Weekly Roundup: Thales, OpenAI, NVIDIA, AWS, Snowflake, IonQ, Hitachi, KnowBe4 & More
    Snowflake
    Snowflake Introduces Snowflake Postgres in Public Preview
    Cognizant
    Cognizant and Microsoft Deepen AI Partnership to Accelerate Enterprise Transformation
    Google Cloud
    Google Cloud Enhances AlloyDB AI for Near-Perfect Text-to-SQL Accuracy
    IBM
    IBM Announces General Availability of watsonx.data Integration Unified Python SDK
  • Featured Articles
    Managed Security Service Providers
    Managed Security Service Providers (MSSPs): How Enterprises Strengthen Threat Detection and Resilience in 2026
    Data Mesh Architecture
    Framework for Building a Modern Data Mesh Architecture: A CIO’s Guide to Scalable, Decentralized Data Operations
    AI CRM Tools: How Intelligent Customer Platforms Are Redefining Sales and Service in 2026
    AI CRM Tools: How Intelligent Customer Platforms Are Redefining Sales and Service in 2026
    Attack Surface Monitoring
    Attack Surface Monitoring 101: What Every IT Professional Needs to Know in 2026
    Implementing an Effective IT Disaster Recovery Plan Checklist
    Implementing an Effective IT Disaster Recovery Plan Checklist: How Organizations Build Resilient, Zero-Downtime IT Environments
  • Quick Bytes
    Cognizant
    Cognizant and Microsoft Deepen AI Partnership to Accelerate Enterprise Transformation
    Wondershare
    Wondershare EdrawMax V15 Introduces AI-Driven Diagramming for Smarter Visual Communication
    HUMAN Security
    HUMAN Enables Cryptographic Verification for Amazon Bedrock AgentCore to Secure AI Agents on AWS
    Cohesity
    Cohesity Strengthens Cyber Resilience with Google Cloud Partnership
    NVIDIA
    NVIDIA Acquires SchedMD to Advance Open-Source HPC and AI Innovation
  • Featured Interview
    The Future Impact of AI in the Hybrid Workspace
    First-Party Data and Zero-Party Data: Bracing for Impact for the Cookie Less Future
    Customers Today Look at Cloud to Modernize than Lift and Shift
    Harnessing Hyperautomation to Unlock Hiring Crisis
    Why Hiring More Staff Won’t Solve the Cybersecurity Skills Shortage
  • Contact Us
Top Read
WSPN

WSPN Announces Strategic Partnership with BitMart to Accelerate Digital Payment Innovation.

2 Min Read
ConnectWise

ConnectWise Announces ConnectWise Sidekick™, the World’s First Purpose-Built AI Companion for Technology Providers

4 Min Read
UXReactor

UXReactor Joins the UserTesting Partner Program to Bring Human Insight to Small Businesses Looking to Differentiate Through Digital Experiences.

3 Min Read
Tulip

Tulip Announces Tulip Pay, a Payment Integration Powered by Stripe.

2 Min Read
CIOFirst > Blog > CX

Tag: CX

Talkdesk
ITNews

Talkdesk AI Agents for Financial Services Unlocks Convenient, Secure, Personalized Banking at Scale With Enterprise-Wide Efficiency

Posted by CIOFirst Bureau CIOFirst Bureau 6 Min Read
3CLogic
ITNews

3CLogic and ServiceNow Expand Partnership to Unveil AI-Powered Unified Contact Center Solution to Transform Contact Center Operations

Posted by CIOFirst Bureau CIOFirst Bureau 5 Min Read
Resolve-Tech-Solutions
ITNews

Resolve Tech Solutions Recognized for Artificial Intelligence Breakthrough Innovation in 2024 AI Breakthrough Awards Program

Posted by CIOFirst Bureau CIOFirst Bureau 4 Min Read
evaluagentCX
ITNews

evaluagentCX helps contact centers ditch unreliable customer surveys with AI-powered NPS

Posted by CIOFirst Bureau CIOFirst Bureau 2 Min Read
TELUS-International
ITNews

TELUS International Launches Fine-Tune Studio to Deliver High-Quality Datasets that Improve the Performance, Adaptability and Safety of Generative AI Models

Posted by CIOFirst Bureau CIOFirst Bureau 5 Min Read
ASAPP
ITNews

ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions

Posted by CIOFirst Bureau CIOFirst Bureau 5 Min Read
Talkdesk
ITNews

Talkdesk hires artificial intelligence, cloud automation innovator Munil Shah as chief technology officer

Posted by CIOFirst Bureau CIOFirst Bureau 2 Min Read
HumanFirst
ITNews

HumanFirst Announces New Market Expansion To Bring GenAI-Powered Data Productivity to CPaaS Providers

Posted by CIOFirst Bureau CIOFirst Bureau 4 Min Read
HAVAS
ITNews

HAVAS CX WELCOMES ARTHUR FULLERTON AS CHIEF TECHNOLOGY OFFICER

Posted by CIOFirst Bureau CIOFirst Bureau 3 Min Read
Zeda.io
ITNews

Zeda.io Unveils Insights 2.0: The New AI Copilot Redefining Product Management

Posted by CIOFirst Bureau CIOFirst Bureau 4 Min Read
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CIOFirst’s Weekly Roundup: Thales, OpenAI, NVIDIA, AWS, Snowflake, IonQ, Hitachi, KnowBe4 & More

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Cognizant and Microsoft Deepen AI Partnership to Accelerate Enterprise Transformation

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