Sysdig, the leader in cloud security powered by runtime insights, announced that Andy Dobrov has been named Senior Vice President of Customer Success, Support, and Services. Andy, who has an impressive track record of building customer success teams into strong competitive differentiators, joins Sysdig as the company builds on a monumental year – including Deloitte announcing Sysdig as one of the fastest-growing private companies and Newsweek naming Sysdig to their 1000 Excellence Index.
As 2023 comes to a close, Sysdig has experienced rapid adoption of its cloud-native application protection platform (CNAPP) while maintaining a 4.9/5 customer support rating on Gartner Peer Insights. Companies across more than 40 countries globally depend on Sysdig, including its 24/7 year-round support team.
“Customers already know Sysdig for having the best customer service in the industry,” Andy said. “I’m excited to build on that success and eager to partner with Sysdiggers – a team that already knows how to win – to become a generational company. The speed of the cloud is disrupting conventional security wisdom, and I look forward to helping our customers reduce their risk while innovating faster.”
Previously, Andy served as Chief Customer Officer for the global AI-powered contact center company Talkdesk. Before Talkdesk, he held leadership roles at Cohesity, FireEye, EMC, Veritas, and Hewlett Packard. Andy’s expertise lies in fostering strong customer sentiment through periods of rapid company growth.
“Andy has a passion for building and scaling teams that deliver excellent support and customer outcomes,” said Suresh Vasudevan, Chief Executive Officer at Sysdig. “With over 25 years of experience, Andy’s leadership will empower our organization to maintain the customer-obsessed support we’re known for while we scale rapidly over the next two years.”
SOURCE: BusinessWire