Catchpoint, a global leader in Internet Performance Monitoring (IPM), has launched two new AI-driven capabilities, Catchpoint Root Cause Analysis (RCA) and Catchpoint Advisor—designed to help IT teams resolve incidents faster, strengthen resilience, and simplify monitoring strategies for today’s AI-enabled applications.
With organizations increasingly treating AI engines as tier-1 applications, performance monitoring has become a mission-critical priority. Yet, many teams still struggle with delayed detection and incomplete monitoring coverage. According to the Internet Resilience Report 2025, nearly one-third of businesses only learn of service issues when users report them, underscoring the urgent need for proactive solutions.
Catchpoint Root Cause Analysis uses event intelligence and Catchpoint’s Internet Stack Map dependency mapping to quickly isolate outages and identify the primary service at fault. Instead of combing through dependencies, IT teams receive clear, actionable insights in plain language. This allows for earlier warnings, faster diagnosis, and accelerated resolution—all at no additional cost for customers.
Catchpoint Advisor, meanwhile, provides guided recommendations to optimize monitoring strategies. Leveraging AI, it suggests the right mix of tests, Internet Sonar coverage, and pre-configured alerts across key dependencies. The result: faster setup, fewer blind spots, and improved resilience across distributed applications.
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“AI should remove complexity, not add to it,” said Mehdi Daudi, co-founder and CEO of Catchpoint. “With these new AI-powered capabilities, Catchpoint is making it dramatically easier for organizations to achieve proactive visibility across their critical applications. By embedding clear, actionable intelligence, we’re ensuring customers can identify and resolve issues faster than ever before without guesswork.”
Chief Product Officer Matt Izzo emphasized that the company’s approach is rooted in real-world value: “There is a lot of AI-washing in the industry, we do not want to add AI capabilities just to check the box. We have been investing in AI for many years now, with a very clear focus on the practical value of these capabilities: improving resilience of complex distributed applications and making life easier for IT operations teams.”
With RCA and Advisor, Catchpoint extends its long-standing AI investments to help enterprises protect digital performance and deliver consistent, reliable experiences for users worldwide.