IBM has signed a five-year global agreement with infrastructure and mobility management company Abertis to modernize its technology infrastructure and accelerate its digital transformation initiatives. The collaboration, which extends a partnership spanning more than a decade, includes migrating Abertis’s systems to SAP S/4HANA to improve scalability, flexibility, reliability, and user experience across operations in Spain, France, the United Kingdom, Chile, and Puerto Rico, with potential expansion into additional international markets. Abertis, one of the world’s largest motorway operators, manages systems supporting user management, high-volume transaction processing, and incident management, all of which require strong security and operational resilience. Under the agreement, IBM Consulting will provide implementation, consulting, and technology management services while supporting advanced analytics capabilities, near real-time insights, and future mobility-related services.
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The initiative also includes development of enhanced web portals and mobile applications to improve customer experiences through simplified account management, secure payment processing, and transparent trip tracking. “We are seeing how the infrastructure sector is entering a phase in which technology ceases to be a project and becomes a structural condition,” said José Miguel, Partner, Distribution and Industrial Sector Leader at IBM Spain, IBM Consulting. Miguel Ángel Medina, CIO of Abertis, added, “This allows us the opportunity to make decisions with a long-term perspective and reduce complexity in a very diverse environment. Having a common framework gives us more predictability and more room to focus on business development and relationships with users.”