Smartsheet has expanded its AI capabilities by enabling enterprise teams to connect Microsoft Copilot, ChatGPT, and Google Cloud Gemini Enterprise to its platform, adding to its existing integration with Anthropic’s Claude. Alongside these integrations, the company introduced Smart Assist, a native AI companion embedded directly within Smartsheet, giving users the flexibility to access the same work intelligence either inside the platform or through their preferred AI tools. Smartsheet’s MCP Server is based on two decades worth of work data, providing insight into how projects, processes, and teams work within an organization. Consequently, AI assistants can use the provided insights to provide useful information and actionable advice instead of basic summaries.
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Since the launch of Smartsheet’s MCP Server and Claude integration in March, the company has seen impressive user uptake, with over 22,000 unique users using the AI functionality to complete over three million AI actions. In just the last month alone, the company has acquired nearly 3,000 additional organizations interested in AI connectivity. “The problem most teams run into isn’t access to AI. It’s that their AI has no idea how their organization actually works,” said Pratima Arora, chief product and technology officer at Smartsheet. “Today’s assistants make one person faster inside one system. But enterprises don’t deliver that way – the build, the launch, the transformation run across teams and systems all at once. That context lives in Smartsheet because that’s where the work happens. When every major AI assistant connects to it, teams stop chasing information and start making decisions.”