ServiceNow and NTT DATA have strengthened their long-term partnership to boost AI transformation worldwide. In this agreement, ServiceNow names NTT DATA as a main AI delivery partner. They will collaborate to help businesses use AI-driven automation for improved efficiency. NTT DATA will also expand its use of the ServiceNow AI Platform. This aims to boost productivity, efficiency, and customer experience worldwide. The two companies will create and promote AI solutions for different industries. They will also collaborate to sell and deliver tools that support responsible AI adoption.
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“ServiceNow and NTT DATA are expanding access to AI-powered automation across any industry and any geography to achieve measurable business impact for organizations at every stage of the AI journey,” said Amit Zavery, president, chief operating officer, and chief product officer at ServiceNow. Abhijit Dubey, president, CEO, and chief AI officer at NTT DATA, added, “By combining ServiceNow’s agentic AI platform with NTT DATA’s global delivery scale and industry expertise, we’re enabling enterprises to accelerate innovation, enhance productivity, and achieve sustainable growth.” The collaboration also positions NTT DATA as a lighthouse customer for ServiceNow, using its AI Agents and Global Business Services to fast-track its own transformation.