DXC Technology has announced a strategic partnership with ElevenLabs, an artificial intelligence pioneer specializing in audio models and conversational voice agents. The collaboration is designed to accelerate DXC’s AI-first transformation strategy by embedding voice AI across its global internal operations and enterprise customer solutions.
In tandem with the operational agreement, DXC confirmed its participation in ElevenLabs’ $500 million Series D funding round, which valued the voice AI developer at approximately $11 billion.
Deploying Next-Generation Voice AI at Scale
Through the agreement, DXC will incorporate ElevenLabs’ generative audio tools into its worldwide IT and service environment. The integration is structured to elevate workforce productivity, modernize omnichannel customer engagement, and enable a new generation of voice-activated enterprise services.
Ben Budde, Revenue Leader at ElevenLabs said, “DXC operates at global enterprise scale across some of the world’s most complex environments. Partnering with DXC allows us to bring our voice AI technology into mission-critical workflows, unlocking new possibilities for automation, accessibility, and how people work with technology.”
Also Read: Cognizant Expands Partnership with Anthropic as Global Premier Partner in the Claude Partner Network
Powering DXC’s Fast Track Innovation Agenda
The alliance directly supports DXC’s Fast Track innovation roadmap, which targets the global scaling of next-generation AI, Software-as-a-Service (SaaS), and platform-native tools. By combining ElevenLabs’ voice synthesis with DXC’s IT services footprint, the companies aim to deliver human-like digital experiences across four key operational areas:
Enterprise Productivity & Digital Workforce: Using voice-based AI agents and copilots for improving service desk performance, education, and knowledge management.
Transforming Customer Experience: Integrating human-like multilingual voice interfaces in customer support applications, which facilitates improved interaction with customers.
Specialized Applications: Integrating voice-based AI in DXC applications, which will help in automation of processes and improved performance of virtual assistants.
Modern Application & Platform Engineering: Integration of voice from ElevenLabs with the application modernization and orchestration platform of DXC.
“Voice is becoming a primary interface for how enterprises engage with customers and employees,” said Raul Fernandez, President and CEO at DXC. “Our partnership with ElevenLabs allows DXC to move faster in embedding AI into everything we do-from internal operations to the solutions we deliver for clients. This is a key step in accelerating our AI-native products and solutions.”