Zensar Technologies has launched Quality Intelligence (QI) as a dedicated service line, expanding software quality management beyond traditional testing toward a predictive, AI-driven model focused on business outcomes. The offering leverages ZenseAI.QI, a software offering from the company and augmented by ZenseAI.AssureAI to support the enterprise in navigating the increasing complexities and challenges in AI implementation, autonomous software development, and continuous delivery. Quality Intelligence encompasses advisory services, agentic automation, unique quality engineering, and AI assurance that enables better software reliability, software performance, software security, and compliance and fastens the delivery process. With ZenseAI.QI, the organization can leverage test design through AI, self-healing automation, intelligent test data management, continuous testing, and predictive quality intelligence.
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ZenseAI.AssureAI complements these capabilities by evaluating AI systems for reliability, accuracy, bias, safety, and performance before deployment. Zensar said client engagements using its Quality Intelligence approach have achieved more than 90% release success rates and defect removal efficiency, along with 100% regression automation coverage, 28% cycle time reduction, up to 60% effort savings, and a 90% reduction in re-run effort. “Quality is no longer just about validating software before release. In an AI-driven world, organizations need the ability to predict risks, assure outcomes, and continuously improve customer experiences. With Quality Intelligence, we are helping clients transform quality into a strategic business capability that accelerates innovation while improving resilience, trust, and measurable business impact.” said Manish Tandon, Chief Executive Officer and Managing Director, Zensar Technologies.