Critical Start, a leading provider of Managed Detection and Response (MDR) cybersecurity solutions and pioneer of Managed Cyber Risk Reduction (MCRR), was recently named a Major Player in the IDC MarketScape: Worldwide Emerging Worldwide MDR Services.
Critical Start’s MDR service empowers clients to maximize their current security investments by seamlessly integrating with top EDR and XDR solutions providers such as Microsoft Defender XDR suite, CrowdStrike Falcon, and SentinelOne, among others and can be based on the customers’ platform of choice, for example, Microsoft Sentinel or Splunk – fully managed by Critical Start. Critical Start’s MDR services are built on their proprietary Cyber Operations Risk and Response™ platform, providing security posture monitoring, management, and response orchestration for security analytics and cross-technology response.
“Customers welcome Critical Start’s hands-on approach when supporting the entire life cycle of detecting and responding to incidents,” says Yogesh Shivhare, Research Manager, Security and Infrastructure, IDC. “Critical Start’s in-house DFIR capabilities support the entire life cycle of incident response, covering digital forensic investigations, evidence seizure, chain of custody, and secure storage. When customers include the asset visibility and risk assessment essentials add-ons with the MDR service, they gain added value through the cyber-risk dashboard and risk-ranked recommendations.”
The IDC MarketScape noted, “Critical Start’s MDR customers highly appreciate the user-friendly nature and reporting capabilities of its customer portal. A key feature is the API access, which allows users to extract security data for peer benchmarking, productivity analysis, and visualization of security posture trends over time.” Additionally, the report highlighted that, “Critical Start’s MDR services are supported by a 60-minute or less median time to respond (MTRR) service-level agreement for all alert priorities, enhancing customer confidence in the effectiveness of its MDR offering.”
“We believe being recognized as a Major Player in Emerging MDR Services by the IDC MarketScape is further validation that we deliver a platform that not only meets and exceeds the cybersecurity needs of our customers, and still the only provider delivering contractual SLAs for 10-minute MDR Critical Alert Notifications and 60-minute MDR MTTR,” said Chris Carlson, Chief Product Officer at Critical Start. “After the research for the IDC MarketScape report was conducted, we have accelerated our product innovation to help customers reduce their cyber risk outside of traditional MDR services including announcements for Vulnerability Prioritization, Asset Inventory Visibility, MDR for Operational Technology (OT), Risk Assessments (including NIST CSF 2.0), and Cyber Risk Register.”
The assessment evaluated 12 emerging MDR service providers with worldwide operations, a revenue of $20 million to $60 million in 2021 and their current capabilities as well as future strategies for delivering MDR services.
SOURCE: PRNewsWire