Accenture and ServiceNow have launched a comprehensive joint offering engineered to accelerate enterprise risk modernization. The new alliance brings two key strengths into play: managed security solutions leveraging the cutting-edge features of the ServiceNow AI platform and a custom Accenture-made AI-powered tool designed to streamline the shift from legacy technologies to ServiceNow. Through such collaboration, the organizations strive to address prohibitively high costs and technical issues that tend to become barriers for companies switching their systems from outdated cybersecurity solutions.
The product launch takes place at a time when the situation is particularly unstable. The cost of data breaches in the US set another all-time high and amounted to an average of $10.22 million in 2025, rising by 9% year-over-year. At the same time, the emergence of adversarial AI has drastically reduced the time needed for weaponization, bringing the period from several months to just a few hours.
To counter the velocity and sophistication of modern cyberattacks, Accenture and ServiceNow are providing enterprises with agentic AI-driven risk management services designed to neutralize threats proactively, fortify long-term defense perimeters, and mitigate the spiraling financial liabilities associated with data compromises.
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“Cyber resilience is a clear business imperative as organizations face a growing volume of threats and increasing operational complexity,” said Rex Thexton, global chief technology officer at Accenture Cybersecurity. “Companies need more than isolated security tools. They need the ability to connect risk insights, automate decision-making, and respond at enterprise scale. By combining Accenture’s deep cybersecurity expertise with the ServiceNow AI Platform, we are helping organizations modernize security operations, strengthen resilience, and turn cybersecurity into a driver of business confidence and agility.”
“The future of cybersecurity will be driven by autonomous operations powered by AI,” said Lou Fiorello, group vice president and general manager of Security and Risk products at ServiceNow. “ServiceNow and Accenture are moving customers toward that future by combining enterprise AI, integrated workflows, and deep cyber expertise. Together, we are helping organizations simplify security operations, improve resilience, and respond to threats with greater speed and confidence.”
Key Capabilities of the Joint Architecture
The integrated suite features automation, AI logic, and migrations in four main areas:
Unified Risk and Vendor Management: Self-driving AI agents conduct constant monitoring of third-party vendors and automate their compliance lifecycles by collecting different data streams and aggregating them into a unified risk dashboard on the ServiceNow AI Platform.
Integration of Operational Technology (OT): The platform brings together OT and traditional IT risks environments into one pane for operation, greatly enhancing visibility of threats and deploying security within industrial control systems and critical infrastructure.
Adaptive Compliance and Mitigation: Inbuilt AI agents track changes in regulatory landscape around the globe in real time and automatically adjust the posture of the enterprise to fix vulnerabilities before they get revealed.
Automated Decommissioning of Legacy Risks Systems: The unique Accenture’s AI-based tool migrates data and logic of legacy risk management systems to the new ServiceNow architecture to enhance time-to-value and minimize downtime.
This power in the alliance is attributed to the validation within the industry. Accenture has been identified as a Leader in the IDC MarketScape: Worldwide Cybersecurity Governance, Risk, and Compliance Consulting Services 2025-2026 Vendor Assessment. The assessment noted how Accenture has been able to successfully leverage automation and its partner ecosystem to provide highly scalable solutions. This was noted especially when it comes to Accenture’s partnership with ServiceNow in IRM and third-party risk frameworks.